Privacy Policy

At TERRABUCCI, we respect your privacy and are committed to protecting the personal data you share with us.

1. Data Controller

The data controller is Elena Borali, owner of TERRABUCCI, with registered office at Via Vittorio Emanuele 8, 28040 Dormelletto (NO), Italy. VAT IT02696950035.
You can contact us at info@terrabucci.com.

2. What Data We Collect

We collect the following personal data through this website:
– Your name, email address, and phone number (when you use the contact or booking enquiry form).
– Information about your intended stay, such as check-in and check-out dates, number of adults, children, and infants, and the selected accommodation.
– Any additional information you voluntarily include in your message.

We do not collect data for analytics or marketing tracking purposes.

3. Why We Collect Your Data

We process your personal data for:
– Responding to your enquiries submitted via the contact or booking enquiry form.
– Sending you a personalised quotation or availability details for your requested stay.
– Sending you occasional newsletters and updates (only if you subscribed).

We only send newsletters with your consent, and you can unsubscribe at any time.

4. Legal Basis

The legal basis for processing is:
– Your consent for receiving newsletters.
– Our legitimate interest or pre-contractual obligations for replying to your enquiries.

5. How We Process Your Data

Your data is processed securely and confidentially. We do not sell or share your data for marketing purposes.

We use third-party service providers who may process your data on our behalf:
– MailerLite (newsletter service provider, located outside the EU, but compliant with GDPR through Standard Contractual Clauses).

Your data may be stored on secure servers located in the EU or outside, depending on the service provider.

6. Data Retention

We retain your data:
– Until you unsubscribe from the newsletter.
– For as long as necessary to respond to your enquiry.

7. Sharing Data with Third Parties

We only share personal data with third parties strictly necessary to provide our services, including:
– MailerLite (newsletter service provider, located outside the EU, GDPR-compliant through Standard Contractual Clauses).
– Kross Booking (booking management system provider, used to process booking requests and send quotations).

These service providers act as data processors on our behalf and process data solely for the purposes outlined in this policy.

We may also share data with authorities if legally required.

We do not share your data for marketing or commercial purposes outside these uses.

8. External Booking System

Please note: bookings are managed via an external booking engine (Kross Booking). Any personal data provided during the booking process is collected and processed under Kross Booking’s own privacy policy. We do not process booking data directly via this website.

9. Your Rights

Under GDPR, you have the right to:
– Access your data.
– Rectify or update your data.
– Request deletion of your data.
– Restrict or object to processing.
– Lodge a complaint with the Italian Data Protection Authority (Garante per la Protezione dei Dati Personali).

You can exercise your rights by emailing info@terrabucci.com.

10. Cookies

This website uses only technical cookies necessary for its functioning. We do not use cookies for analytics, profiling, or marketing purposes.

11. Embedded Content: Google Maps

This website includes an embedded Google Maps feature to help you locate our properties. Viewing the map may allow Google to collect certain technical data (such as your IP address and browser information) in accordance with Google’s own privacy policy.

For more information, please refer to Google’s Privacy Policy: https://policies.google.com/privacy

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Updates

This Privacy Policy may be updated from time to time. Last updated: 10/05/2025